Report content
Last updated: 2026-10-19
Sendmora stores our customers' content, such as newsletter issues in the public web archive. If you find illegal content, spam or phishing there or in an email sent through Sendmora, you can report it here (Art. 16 of Regulation (EU) 2022/2065, Digital Services Act).
Report
How we handle reports
- We review every report promptly, carefully and objectively. There is no automated decision without a human.
- If content is illegal or breaches our acceptable use policy, we disable or remove it. For spam or phishing we pause the account's sending for review.
- The affected customer receives a statement of reasons (Art. 17 DSA) and can object.
- If you give an email address, we confirm receipt and tell you our decision.
- After a warning, we may temporarily stop processing manifestly unfounded reports submitted repeatedly (Art. 23 DSA).
Contact point for authorities and users (Art. 11 and 12 DSA)
Fabian Faraz Farid, LuminaX, Richard-Wagner-Straße 137, 41065 Mönchengladbach
Email: [email protected]
Languages: German and English.
What is allowed on Sendmora is set out in the acceptable use policy. How we process data from reports is explained in the privacy policy.